Productive Questioning Strategies clearly and succinctly illustrates the purpose, and structure of productive questioning techniques, as well as the value of effective questioning.
You will be trained how to use effective questioning techniques, and what questioning techniques need to be employed to identify problems and customer needs, including how to identify the root of a problem in five questions.
You will learn how to use questions to develop information, and what questioning techniques need to be employed.
You will also learn how to apply effective listening techniques to gather information. You will be taught how to effectively use questioning to advance the sale and to establish commitment.
You will also learn how to develop an inquisitive questioning attitude, as well as how to evaluate your listening skills.
Finally, you will be instructed how to fine tune your effective questioning techniques.
As part of the Pinpoint Skill Development Training Series, each skill pack (book) delivers eight core concepts, designed to provide a complete 360 degree perspective on each topic. You are focused on a single concept at a time, including the implications, techniques and strategies to apply the concept, reflection points and a hands-on activity or action plan that transfers the concept into practice.
The step-by-step instructions are structured to achieve each of Kirkpatrick’s Four Levels. Each of the eight core concepts is designed to cross-reference and reinforce all other concepts within the skill pack. The combination of all hands-on activities, are designed to produce a master action plan for the specific skill pack.
This skill pack is ideal as an informal training tool for coaching or personal development. It can also be used as a handbook and guide for group training discussions.
Each skill pack in the Pinpoint Skill Development Training Series was developed from proven strategies and techniques created by Timothy Bednarz to effectively train thousands of employees in Fortune 1000 companies since 1990.
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