Book Review: The Social Media Strategist: Build a Successful Program from the Inside Out

Book Review: The Social Media Strategist: Build a Successful Program from the Inside Out

What are some of the most difficult challenges in social media in recent years that you can think of?  Would being put in charge of social media for a company in the middle of a death spiral like GM be one of them?  I’d sure think so—trying to help turn around the image of a company that everyone knew was headed for bankruptcy and that many, many people felt should be allowed to die and who received massive, unpopular government … Continue reading

ESCI DAL FUNNEL!

ESCI DAL FUNNEL!

E’ dai miei primissimi approcci nel settore commerciale che sento e leggo espressioni come “ciclo di vendita” o “flusso di vendita”. Da tecnico, o meglio da ex-tecnico, soprattutto all’inizio della mia carriera nelle vendite, ero d’accordo con quella definizione: ero convinto che il risultato della vendita fosse la conseguenza della corretta esecuzione di specifici stadi composti ognuno da una precisa attività. E il “sales funnel” così ampiamente trattato e insegnato, altro non è che quella visione della vendita, una visione … Continue reading

More on Storytelling

More on Storytelling

For today’s sales leaders it’s almost impossible not be analytically driven. Every aspect of our sales lives are driven by key performance indicators, dashboards, and pipeline metrics. Making the number is what it is all about. ES Research Group is a strong believer in management by numbers—after all, if it can’t be measured, it can be managed. One area where we think it’s all right to think outside the analytical box is connecting with customers through storytelling. I’ve written about … Continue reading